Company Managers: Hospitality, Housing, Transportation | Playbill

 

Company Managers: Hospitality, Housing, Transportation

CATEGORY: Administrative

Fisher Center at Bard
Annandale-on-Hudson, NY
US

Job Details

DESCRIPTION

OVERVIEW
This summer (June–August 2025), Bard SummerScape returns with a vibrant season of dance, theater, opera, music, and the beloved Spiegeltent. Presented by the Fisher Center at Bard, this celebrated multi-arts festival takes place in person on Bard’s idyllic 1,000-acre campus, featuring performances in the stunning Frank Gehry-designed performing arts center.

The Company Management team works as the key artist and staff services representatives, providing accommodations and services to 400+ SummerScape and Bard Music Festival visiting artists and seasonal staff, specifically in the realms of transportation, housing, and hospitality. The team strives to create a people-centered, hospitality-minded environment for all participants.

Area Company Managers report to William Schuyler, Head of Company Management, and Jess Webber, Programs and Festival Operations Manager and work closely with artists, production staff, project producers, administrative staff, and box office staff. They will supervise the Company Management Assistants and collaborate with the other Area Company Managers (including Housing, Transportation, Spiegeltent, and production-specific Company Managers), as well as company management for visiting artists.

From April 15 - May 11, 2025, this is a remote, seasonal, part-time, non-exempt position, paid hourly at a rate range of $25-28/hr, commensurate with experience. Hours will be approximately 10-20 hours/week. Some site visits and in-person prep meetings prior to May 12 may be requested, availability permitting—transportation and lodging costs will be covered.

From May 12 - August 22, 2025, this is a on-site, seasonal, exempt position, with compensation ranging from $17,000-$20,000, commensurate with experience and availability. Hours will be approximately 40 hours/week. This position requires flexible work hours and evenings/days reflective of the dynamic schedule of a performing arts festival.

Local residence is required from May 12 - August 22; campus housing will be provided free of charge if needed, including a single bedroom and shared amenities based on availability. Employees will have access to three (3) meals per weekday and two (2) meals per weekend day on campus during the residency period. Should campus dining agreements or options change from the time of the agreement, an equivalent per diem will be provided. PLEASE NOTE: Room and board may differ for current Bard College students.


RESPONSIBILITIES

Hospitality Job Responsibilities
- In collaboration with Company Management leadership, design and implement a system to provide catering and/or meals on site as needed for staff and artists
- In collaboration with Company Management leadership, execute a system to provide craft services for artists and staff, to be refreshed regularly each day
- Work with the on-campus dining service, Parkhurst, to schedule catering and manage other logistics, e.g., dining hall hours
- Collaborate with the SummerScape Rehearsal Coordinator and other key stakeholders to schedule catering
- Ensure all staff and guest artist dietary restrictions are accommodated
- Collaborate as requested with the Development, Producing, and General Management teams on events and artist/staff gifts
- Assist with company swag, e.g., t-shirts
- Creating company name badges and managing printing
- Assist with company events, e.g., a BBQ, staff talent show, etc.
- Support company health and wellness needs, e.g. inventory of masks and COVID tests

Housing Job Responsibilities
- Create and manage housing assignments for staff and artists from allotted housing in coordination with Lead Company Manager, General Management, producers, and Production Management
- Serve as the primary point of contact for company housing concerns, complaints, and compliments. Respond and take action in a timely manner, and be able to use best judgement on solutions based on the resources available
- Coordinate reservations and payments at local hotel(s) and/or short term rentals as needed
- Maintain and revise database of room allocations for all company members for the duration of the festival
- Implement systems and processes for housing amenities allocation, room key storage and distribution, etc.
- Supervise Company Management Assistants in setup and turnover of dorms and on campus housing
- Coordinate housing turnover and cleaning with campus Environmental Services
- Collaborate with department to ensure all maintenance requests are responded to and escalated to campus services as needed
- Coordination of blankets and linens orders, delivery, pick up, and laundry throughout the summer with external vendor, and oversee ongoing distribution to/return from staff and artists
- Collaborate on company management communications, including welcome and departure letters
- Review and revise internal documentation, e.g. turnover checklists, housing guidelines, etc.

Transportation Job Responsibilities
- In collaboration with the Lead Company Manager, design and implement a system to manage transportation and travel needs across the festival artists and staff, and communicate this information to all stakeholders
- Maintain a working relationship with the Bard College Transportation Department and local rental branch to ensure fleet and maintenance needs are met
- Day-to-day supervision of a team of two Company Management Drivers
- Ensure all company management department staff become Bard Certified Drivers
- Oversee the day-to-day planning and facilitation of travel and transportation of festival artists and staff, including arrivals/departures and local transportation needs, e.g., grocery store runs, production needs, etc.
- Communicate with staff and artists about arrival/departure plans and any necessary adjustments, including making/adjusting bookings, troubleshooting any delays/cancellations, and ensuring information flows to festival staff as needed
- Maintain travel information in the company management database throughout the festival
- Coordinate transportation needs with the availability of Company Management Assistants and Drivers, and take critical drives as needed
- Support General Management and Audience & Member Services teams with on campus parking and shuttling, as needed

General Company Management Responsibilities:
- Become a Bard Certified Driver with the campus Transportation Office
- Drive company vehicles for various festival purposes as needed
- Develop an artist-centered, hospitality-minded, safe, and comfortable environment for all visiting artists and staff
- Support special programming events, including first rehearsals and opening nights
- Create and distribute itineraries, welcome packets, and other resources
- Contribute to the management of the department budget, including tracking and reconciling
- Run the company management desk late evenings when on duty and other times as needed, including checking in guests on arrival
- Work shifts as Manager on Duty in which you are on site to serve as point person for the department, support and supervise company management assistants, and address any matters that arise as a dispatcher for the department
- Covering for other areas of company management including housing, transportation, and general operations when that specified manager is unavailable or on their day off
- Assisting in the unpacking, packing, and inventory of supplies and amenities at the beginning and end of the festival season
- Supervise company management assistants and other festival staff, ensuring job standards are being met
- Collaborate with and manage team members with professionalism, kindness, and enthusiasm
- Have a “no task is too small” mentality

Company-Wide Responsibilities:
- The Fisher Center is currently undergoing an organization-wide process of change toward becoming an anti-racist, multicultural institution. All on staff are expected to:
- - Commit to anti-racism and inclusivity at the Fisher Center. This includes participating in any trainings when scheduled, supporting departmental, company-wide, and cross-departmental collaboration in issues of diversity, equity, and inclusion, and furthering your own independent journey with anti-racism
- - Contribute in meaningful ways to the organizational culture

REQUIRED QUALIFICATIONS

EXPERIENCE
- Hospitality/Transportation: At least three years of professional and supervisory experience in hospitality/company management, theater management, and/or retail/customer service industry
- Housing: At least three years of professional experience in hospitality/company management, theater management, and/or employee housing management
- Some supervisory/leadership experience required
- A valid driver’s license for more than 12 months, due to the requirements of Bard’s Transportation department
- A satisfactory driving record

KNOWLEDGE, SKILLS, AND ABILITIES
- A welcoming demeanor and positive attitude are a must. Company Management team members are often the first people that visiting artists, personnel, and the public will meet while at the festival.
- No two days will be the same; the ideal candidate will be flexible, collaborative, and possess a willingness to jump in to handle high-priority tasks with the team. They should have a ‘no task is too small’ mindset.
- Excellent organization skills, communication skills, and superior attention to detail.
- Must be able to work closely with other team members and be comfortable working in a fast-paced environment and solving problems quickly.
- Proficiency with Google Suite (Sheets, Docs, shared Drives).
- Only candidates with a valid driver’s license will be considered.

PREFERRED QUALIFICATIONS
- Interest or background in the performing arts, e.g., work experience and/or studies in the performing arts, is highly encouraged
- Familiarity/experience with AirTable will be beneficial
- Van driving experience is a plus

WORKING CONDITIONS
- This position requires hours during some evenings/weekends, reflective of the dynamic schedule of a performing arts festival
- Housing: Ability to lift up to 45 lbs

TO APPLY
Complete the application form here: https://near.tl/sm/BNXi3Hzk_

Applications for this position will be reviewed on a rolling basis until the position is filled.

For any access-related requests, questions, or issues with the application form, please contact [email protected].

Bard College is an equal opportunity employer and we welcome applications from those who contribute to our diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, mental or physical disability, age, sexual orientation, gender identity, national origin, familial status, veteran status, or genetic information. Bard is committed to providing access, equal opportunity, and reasonable accommodation for all individuals in employment practices, services, programs, and activities.

ABOUT THE FISHER CENTER
The Fisher Center develops, produces, and presents performing arts across disciplines through new productions and context-rich programs that challenge and inspire. As a premier professional performing arts center and a hub for research and education, the Fisher Center supports artists, students, and audiences in the development and examination of artistic ideas, offering perspectives from the past and present, as well as visions of the future. The Fisher Center demonstrates Bard’s commitment to the performing arts as a cultural and educational necessity. Home is the Fisher Center for the Performing Arts, designed by Frank Gehry and located on the Bard College campus in New York’s Hudson Valley. The Fisher Center offers outstanding programs to many communities, including the students and faculty of Bard College and audiences in the Hudson Valley, New York City, across the country, and around the world. Building on a 165-year history as a competitive and innovative undergraduate institution, Bard is committed to enriching culture, public life, and democratic discourse by training tomorrow’s thought leaders. Learn more about the Fisher Center, its programs, and its values at fishercenter.bard.edu/about.

ABOUT BARD COLLEGE
Founded in 1860, Bard College is a four-year residential college of the liberal arts and sciences located 90 miles north of New York City. With the addition of the Montgomery Place estate, Bard’s campus consists of nearly 1,000 park-like acres in the Hudson River Valley. It offers bachelor of arts, bachelor of science, and bachelor of music degrees, with majors in nearly 40 academic programs, graduate degrees in 11 programs, nine early colleges, and numerous dual-degree programs nationally and internationally. Building on its 165-year history as a competitive and innovative undergraduate institution, Bard College has expanded its mission as a private institution acting in the public interest across the country and around the world to meet broader student needs and increase access to liberal education. The undergraduate program at our main campus in upstate New York has a reputation for scholarly excellence, a focus on the arts, and civic engagement. Bard is committed to enriching culture, public life, and democratic discourse by training tomorrow’s thought leaders. For more information about Bard College, visit bard.edu.

DURATION

Apr 15, 2025 - Aug 22, 2025

SALARY

$17,000.00 – $20,000.00 per gig

HOW TO APPLY

APPLY ONLINE

https://near.tl/sm/BNXi3Hzk_

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