South Orange Performing Arts Center (SOPAC)
South Orange, NY
US

DESCRIPTION

Job Description

Organization Overview: The South Orange Performing Arts Center (SOPAC) offers cultural and educational experiences for diverse audiences within an intimate environment of The Jennifer & Tony Leitner Performance Hall, multi-purpose LOFT, and Herb & Milly Iris Gallery. SOPAC’s Development Department plays a critical role in fostering positive relationships with members, donors, and other stakeholders, stewarding them to a greater connection and meaningful engagement with the organization.

Position Summary: The Individual Giving Manager will lead SOPAC’s efforts to increase individual giving revenues and grow SOPAC base of fans and supporters through innovative and disciplined strategies to support membership, Annual Appeal, and online donations. The Manager will oversee stewardship of 500+ annual members while developing strategies to grow SOPAC membership community. Embracing metrics and feedback, the Manager will create an audience experience to offer effective impact stories, meaningful benefits, and engaging membership events. This position reports to the Director of Development and works collaboratively across the entire organization with the Marketing, Audience Development, and Programming and Production staff as well as Board of Directors to support SOPAC’s mission.

Responsibilities

Individual Giving (45%)

• Research, develop and implement strategies to grow individual giving, including acquisition, retention, and upgrade initiatives for donors. Ensure successful execution of all member appeals, renewals, pledge reminders.

• Lead and work collaboratively to craft and distribute individual giving-related digital and printed materials, such as communication and solicitation campaigns, and promotional materials; ensure membership materials and communications are accurate, impactful, and relevant.

• Serve as primary contact for Members, providing a concierge-level service, including assistance with contributions, ticket purchases, and benefit redemption.

• Create, track, and report on membership revenues and expenses. Analyze trends and implement strategies to grow and deepen membership and donor engagement.

Special Events (30%)

• Produce Member-Only and Cultivation events, including salons, galas, and donor from conception to completion.

• Ensure successful execution of all event logistics, and event invitations via email, mail and phone. Manage budget, vendor relationships, and reporting.

• Collaborate with Marketing team to promote events and with other SOPAC teams to ensure successful event execution.

• Identify and help secure in-kind event sponsorships

Development Operations (20%)

• Support the implementation and optimization of SOPAC’s Development procedures including gift processing, data entry and maintenance, reporting, file management, and stewardship activities.

• Responsible for acknowledgment letters, membership cards, and renewal notices, working with SOPAC Office Manager.

• Assist with direct mail and email communications for members, major donors, and other stakeholders.

• Explore and implement best practices for fundraising tools, database management, and donor research.

• Generate reports from SOPAC database (Salesforce/Patron Manager) for targeted mailings, segmentation, and performance tracking.

• Provide administrative support, including but not limited to taking minutes, inventory control, and creating presentations. Other duties, as assigned

SOPAC Ambassadorship (5%)

• Represent SOPAC at live performances, events, and community initiatives, acting as a key point of contact for members and donors.

• Engage with funders, members, and other stakeholders during performances and events to strengthen relationships and promote SOPAC’s mission.

Key Working Relationships

• Reports to: Development Director

• Collaborates with: Institutional Giving Manager, Marketing Manager, Audience Services, Arts Education, Production, Facilities, and Finance departments

Qualifications

• Superior organizational skills, keen attention to details

• Strong strategic, analytic skills, and project management skills

• Excellent communicator, both written and verbal, motivated by exceptional customer service.

• Ability to work and thrive in a team environment; accept counsel from and strategize cooperatively with colleagues

• Flexibility and enthusiasm to refine and enhance current systems and operations

• Demonstrated experience in development, membership, or related fields

• Strong interest in arts and culture

• Cultural Competency and strong commitment to working in inclusive spaces

• Tact and diplomacy. Ability to appropriately handle confidential and sensitive information.

• Proficiency with CRM systems, preferably Salesforce/Patron Manager.

• Experience with Emma or similar email marketing software is a plus

Hours: Full-Time, 40 hours per week (flexible hybrid schedule with 3 in-person days/week)

Salary: $55,000 annual salary with full benefits, including vacation and PTO coverage, health and dental insurance, and 403(b) contribution.

Application Instructions:

To apply, submit a cover letter, resume, and writing sample as a single PDF file. Send all submissions to [email protected] with the subject line formatted as follows: LAST NAME, First Name – SOPAC Individual Giving Manager Candidate by November 30, 2024.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At SOPAC we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

SOPAC is committed to creating an inclusive and diverse work culture. We particularly welcome those who bring the gifts of diversity to our organization. We encourage applications from people of all backgrounds, including people of color, people who identify as LGBTQIA, and people with disabilities.

This position requires constant computer usage in a mostly stationary position,occasionally using filing cabinets and lifting/carrying office supplies, as necessary.

SALARY

$55,000.00 – $55,000.00 per year

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