Director of Quality & Performance

Compensation: $85,000-$95,000 per year (based on experience)
Location: Remote (Strong preference for NYC or Chicago)
Work Schedule: Full time, 40+ hours/week, including evenings, weekends, and extensive travel
Start Date: Immediately

Brass Jar Productions, the team behind the hit comedy Drunk Shakespeare, is seeking a Director of Quality & Performance to ensure our productions maintain consistent, high-quality execution across all cities and runs.

As we scale to multiple productions across multiple markets, this role is essential to protecting the audience experience night after night. The Director of Quality & Performance is responsible for ensuring that the show we opened is the show we are still delivering months later; across cities, casts, and changing conditions.

This is a senior, hands-on role for a leader who understands live performance, rehearsal discipline, and how to enforce standards without ego.

Who You Are

You are a calm, confident operator who thrives on consistency, accountability, and clarity. You understand that great creative work requires structure to survive. You are comfortable giving direct feedback, mandating rehearsals when necessary, and stepping in early to prevent quality drift.

You are not looking to reinvent the show, you are focused on making sure it is executed well, everywhere.

Must-Haves

5+ years of experience in theatre, live entertainment, or performance-based operations
Demonstrated experience maintaining quality across long-running productions
Strong rehearsal leadership and performance coaching skills
Ability to give clear, direct notes and enforce standards consistently
Comfort managing multiple cities, casts, and managers simultaneously
Strong organizational and communication skills
Ability to travel for rehearsals, launches, and quality reviews

Bonus Points

Experience working in union or CBA environments
Experience overseeing touring or multi-city productions
Background as a resident director, company manager, or production supervisor
Experience managing and mentoring other creative or rehearsal leaders

What You’ll Do

The Director of Quality & Performance reports to the Artistic Producer, and owns execution, consistency, and correction across all productions. The Artistic Producer sets the creative direction of the company, and the Director of Quality & Performance executes that vision.

Key responsibilities include:

Owning ongoing rehearsals and performance maintenance across cities
Identifying and correcting quality drift before it impacts audiences
Enforcing established creative and performance standards
Managing and supporting Regional Creative Leads
Partnering with venue managers and production stage managers to coordinate rehearsal logistics
Escalating creative decisions to the Artistic Producer when required
Supporting launches in collaboration with the Head of Creative Launches
Developing clear systems for tracking quality and performance health

This role is focused on execution and enforcement, not creative authorship. This role requires extensive travel (50-75%), and may include long stretches away from home.

What This Role Is (and Is Not)

This role is:

Hands-on and operational
Authority-based and standards-driven
Central to protecting brand and audience trust

This role is not:

A scriptwriting or creative development role
An HR disciplinarian
A purely administrative position

Compensation & Benefits

$85,000-$95,000 annual salary (commensurate with experience)
Company-sponsored health insurance (or equivalent stipend)
Paid time off
Complimentary tickets to Drunk Shakespeare
Paid travel for site visits, rehearsals, and launches

Location

This role is remote, with a strong preference for candidates based in New York or Chicago. Travel will be required.

To Apply

Email [email protected] with
[Your Name – Director of Quality & Performance] in the subject line.

Please include:

A resume highlighting relevant experience
A brief note describing why this role is a good fit

About Us

Drunk Shakespeare is a critically acclaimed comedy playing in multiple U.S. cities, blending classic literature with irreverent humor and immersive bar settings. We operate a growing slate of live productions and are building the infrastructure to support our next phase of expansion.

DURATION

Feb 16, 2026 -

SALARY

$85,000.00 – $95,000.00 per year

HOW TO APPLY

APPLY BY EMAIL

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