DESCRIPTION
Duties and Responsibilities
- Serving as a liaison between departments (marketing, sales, operations, ticketing, etc.)to ensure sponsor fulfillment and renewal.
- Assist in maintenance of local and national accounts
- Assist in maintaining strong client relationships by providing excellent customer service
- Assist with sponsor ticketing needs
- Assist with creating and developing sales presentations for potential new business
- Participate in applicable meetings and calls
- Assist in proof of performance recap process
- Assist in national proof of performance recaps following the established national guidelines
- Assist with large sponsor national accounts. Works with local Box Offices in multiple markets to determine availability and purchase tickets. Communicates, trains, and distributes all tickets to sponsor. Serves as a liaison for all show copy and marketing materials. Maintains on-going communication with sponsor regarding all performances, and retains all in-house ticket and delivery records.
- Maintains both local and national barter logs, files reports monthly.
- Assist with Sponsorship events– coordinating venue space, acting as a liaison for catering, concessions, merchandise, and entertainment, and providing direct one on one event coordination for all sponsors.
- Additional responsibilities will include providing assistance to the VP Corporate Partnerships and the Senior Director of Corporate Partnerships with developing capabilities presentations, drafting contract documents, conducting research, lead generation, placing wholesale merchandise orders, etc.
- Events, opening nights and other client activities may occur outside normal business hours.
- Some travel may be necessary.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
- Cooperation
- Establishes and maintains effective relationships
- Active listener
- Offers assistance and support to co-workers
- Works cooperatively in group situations
- Adaptability
- Able to work around unexpected changes of circumstance or workload
- Modifies a planned course of action based on new circumstances
- Changes communication style to achieve the best results
- Functional Competencies
- Computer proficiency: Word, Excel, Power point
- Design experience preferable
- Looks for ways to improve and promote quality
- Demonstrates accuracy and thoroughness
- Team Orientation
- Fosters team cooperation
- Understands team roles and responsibilities
- Supports group problem solving
Qualifications aka KSAOs
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- Bachelor’s degree required
- Strong communication skills
- Excellent customer service skills
- Ability to multi task
- Creativity
- Highly organized
- Commitment to excellence
- Computer proficiency: Word, Excel, Power point
- Design experience preferable
- Previous Ticketing experience preferable, but not required.
Communication Skills
- Ability to read, analyze, and interpret contracts, presentations, and CRM systems.
- Support strategic decision making through reporting and performance analysis
- Ability to respond to common inquiries or complaints from customers, partners, or members of the industry.
- Ability to design and edit client presentations and recaps
- Ability to effectively present information to clients and coworkers.
Critical Thinking
- Able to problem solve in a fast paced environment
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to:
- Some event set up and standing for extended periods
Acknowledgement
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Employees will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
We offer competitive compensation including Vacation and Holiday Pay, health & welfare benefits, and a 401(k) retirement plan.
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
SALARY
$31.25 – $31.25 per hour