DESCRIPTION
COSTUME RENTALS MANAGER
The Costume Rentals Manager shall solicit theatres to rent costume packages, make costume repairs, ship out packages, and intake returns.
Essential functions include (but are not limited to):
Customer Service/Sales
- Research theatres for possible costume rentals for their upcoming season
- Solicit said theatres and coordinate future costume rentals by email and phone calls
- Following up on all inquiries for costume rental packages by email and phone calls
- Work with the Marketing Department for an advertising plan, such as email blasts to theatres with costume rental package information, etc.
- Work with the Graphics Department for the Costume Rentals website for updates and maintenance
- Create contracts for rental packages
- Track all solicitations and completed rentals
- Maintaining accurate records
- Receive all rental money, track payments, and deposit on a timely basis
- Office- daily phone calls, voicemail, emails, and any correspondence, etc.
- Create monthly reports for MSMT Management
Shipping Costume Packages
- Coordinate rental packages and inventory; pull costumes as needed to complete the package; pack all boxes; and ship the costume rental packages to theatre(s).
Return of Costume Packages
- Receiving all rental returns, checking inventory, checking for damages, returning deposits, etc.
- Damages to costumes- for missing or damaged items, report the damages to the renting company, give a breakdown list of charges that shall be deducted from their security deposit
- Send all returned costumes to the dry cleaners
- Pick up all finished dry cleaning
Costume Management
- Keep an inventory of all costume rental packages
- Make necessary repairs on damaged costumes
- Maintaining the cleanliness and health of the stock
- Researching and purchasing materials and supplies for costume builds, stock refurbishments, and replacements
- Coordinate with volunteers to assist in costume repairs or build the Annual Staff
- Participate in/work on MSMT company events and help with preparation/cleanup as needed
- Adhere to the MSMT Safety protocols and all other applicable MSMT policies and procedures
- Drive MSMT vehicles
- Create a positive and respectful work environment
Qualifications
Must be able to work independently
- Excellent Customer Service and Sales experience
- Superior knowledge and experience with costume construction and alteration techniques such as machine and hand sewing, draping, millinery, tailoring, pattern creation, pattern adaptation, pattern tracing, fitting, and altering
- Proficient with domestic and industrial sewing machines and other applicable equipment common to costume workrooms
- Knowledge of clothing materials, fabrics, notions, and proven ability to work with them
- Exceptional planning, organizational, communication, time management, multi-tasking and interpersonal skills
- Excellent computer/technology skills, Microsoft Word, Excel etc.
- Ability to manage a budget
- Driver’s license and clean driving record required
Salary & Benefits
- Salary range: $45,500 – $55,000 annually, based on experience, plus Commission
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
- Health savings account
- Dental insurance
- Out-of-State relocation assistance
- Life insurance
- Complimentary tickets to MSMT productions and events
Physical Requirements
- Prolonged periods of sitting, standing, bending, kneeling, and climbing
- Ability to regularly move and lift 30-50 lbs. All positions involve lifting and moving cumbersome boxes, packages, equipment, etc.
Work Week And Hours
- MSMT’s work week is Monday-Friday, 9am – 5pm.
- Weekends off unless there’s a special event and/or shipping deadline
Exempt
- This is a year-round exempt management position
MSMT is Proud to be an Equal Opportunity Employer
TO APPLY
Please submit to Stephanie Dupal, Managing Director, at [email protected] or [email protected], your cover letter, employment resume, and 3 contact references, which should include the person’s Name, position, company they work for, phone, and email address. Post LAST NAME and JOB POSITION in the subject line. ** NO PHONE CALLS PLEASE**
DURATION
Jan 12, 2026 -
SALARY
$45,500.00 – $55,000.00 per year