Reservations Coordinator | Playbill

Reservations Coordinator

CATEGORY: Administrative

Emursive Productions
New York, NY

Job Details


Emursive Productions, the producing company behind the McKittrick Hotel, home of Sleep No More, Gallow Green, Manderley Bar, and The Club Car is seeking a Reservations Coordinator to work on a new production.

Reservations Coordinators (Part Time Position) are responsible for providing service and information to guests, processing ticket sales and restaurant reservations, and preparing lists for performances.

Duties and responsibilities include but are not limited to:

-Providing customer service with a highly enthusiastic demeanor via telephone and email for all events/space..

-Aiding patrons in purchasing tickets and making restaurant reservations.

-Preparing printable lists for events.

-Assisting with checking-in guests to the performance.

-Assisting in tracking and fulfilling donation requests.

Preferred Experience:

-Experience with OpenTable, AudienceView, Excel, Google Workspace, or similar platforms preferred.

-Capability to multitask and prioritize assignments judiciously in a fast paced environment.

-Attention to detail and capability to memorize lots of information quickly.

-High level of organization working both independently as well as with hands-on supervision.

-Ability to problem solve and troubleshoot complicated inquiries and situations.

-Flexible schedule and availability for nights and weekends.

-Minimum one year of customer service is required, preferably experienced with phone communication.

-Combined experience in arts administration and restaurant/food industry preferred.


Jun 1, 2024 -


$22.00 – $22.00 per hour



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