Macy's Santaland- Santa Claus, Elf, Usher, Train Conductor | Playbill

 

Macy's Santaland- Santa Claus, Elf, Usher, Train Conductor

CATEGORY: Performer

Macy's Studios
New York, NY
US

Job Details

DESCRIPTION

Macy's Studios is currently hiring the following positions for our Santa experience at our 34th Street Flagship Store - Santaland.


Santa Claus ($21/hr)

Job Overview:
Santa Claus is the center of the Santaland experience and Macy’s primary holiday ambassador to the public during the Holiday Season. Santa Claus is expected to cheerfully greet and welcome all Santaland guests offering a portion of his time to diligently listen to their holiday thoughts and wishes. Santa Claus may be expected to appear on camera performing these duties through scripted interactions with Santaland Elves.

Essential Functions:

  • Conduct visits with Santaland guests
  • Ensure the magic of Santa is present in each of his visits
  • Cheerfully meet, greet and take photos with guests of all ages
  • Perform other duties as needed
  • Regular, dependable attendance & punctuality

Qualifications and Competencies:

  • Ability and desire to work with children required
  • Customer service experience required
  • Effective communicator
  • Leadership
  • Customer Service
  • Punctuality
  • Cheerful and enthusiastic disposition
  • Ability to engage and entertain children
  • Flexible with scheduling and available to work retail hours which may include day, evening, weekends and/or holidays or sales events depending on business needs

Physical Requirements:

  • Prolonged sitting required with people on your lap posing for photos



Elf/Train Usher ($16/hr)

The Santaland Elf and Train Usher positions are ambassadors of Santa Claus charged with helping to spread cheer and goodwill among our Santaland guests. You will be responsible for ensuring a wonderful holiday experience by employing a mix of entertainment and crowd control techniques to maintain the flow of guests passing through Santaland.

Essential Functions:

ELF:

  • Always be in Elf costume (provided by Macy’s)
  • Direct and expedite guest visits with Santa
  • Take photos (on proprietary equipment)
  • Assist with crowd control while maintaining a cheerful disposition
  • Perform other duties as needed
  • Regular, dependable attendance & punctuality
  • Always maintain a cheerful, upbeat demeanor while on stage in front of guests

TRAIN USHER:

  • Check guests in for their reservation on proprietary equipment
  • Assist guests with creating a reservation
  • Field guests inquiries
  • Direct and expedite guest into the queue line
  • Assist with crowd control while maintaining a cheerful disposition
  • Regular, dependable attendance & punctuality
  • Always maintain a cheerful, upbeat demeanor while on stage in front of guests
  • Always be in Usher costume (provided by Macy’s).

Qualifications

Education/Experience:

  • Crowd control experience with both adults and children required
  • Customer service experience required
  • Performer experience preferred



Train Conductor ($21/hr)

The Train Conductor is talent-based position for Macy’s Santaland intended to provide interactive entertainment for customers outside of the walk-thru installation and queue.

Essential Functions:

  • Greet and interact with guests
  • Welcome them aboard the Santaland Express
  • Distribute Santaland passport cards

Qualifications:

Education/Experience:

  • Theatrical, acting and/or performance arts experience required
  • Exceptional customer service skills required


To Apply:

Santa Claus: https://ebwh.fa.us2.oracleclou...

Elf:
https://ebwh.fa.us2.oracleclou...

Train Usher:
https://ebwh.fa.us2.oracleclou...

Train Conductor:
https://ebwh.fa.us2.oracleclou...

DURATION

Nov 20, 2024 - Dec 24, 2024

SALARY

$16.00 – $21.00 per hour

HOW TO APPLY

APPLY ONLINE

https://ebwh.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/requisitions?keyword=santaland&mode=location

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