Individual Giving Manager | Playbill

Individual Giving Manager

CATEGORY: Administrative

Manhattan Theatre Club
New York


Vincent Losito

Job Details


Manhattan Theatre Club (MTC), a Tony Award-winning nonprofit theatre dedicated to the production of contemporary plays and musicals, seeks a Capital Campaign Coordinator. For fifty years, MTC has been the creative and artistic home for America’s most gifted theatrical artists, producing works of the highest quality by American and international playwrights. We are strongly committed to producing work that is made by, and tells the stories of, a wide range of voices from all walks of life and to making that work accessible to all audiences including those that have historically lacked access to the arts and cultural sector. MTC produces eight plays annually in Broadway's restored Samuel J. Friedman Theatre on West 47th Street and off Broadway at the historic NY City Center complex on West 55th Street.

Summary Description:

The Individual Giving Manager serves as one of the primary contacts for MTC’s charitable donors, whose gifts comprise the bulk of the organization’s annual contributed income. This person is a frontline fundraiser who spearheads and facilitates efforts to identify, cultivate, solicit and steward prospects. The Manager also collaborates with the Individual Giving Associate to grow and strengthen MTC’s entry level giving program, “Friends of MTC,” drives the overall gift renewal process, is the main point of contact for Young Patrons and helps to maintain the high level of customer service delivered through MTC’s Patron Hotline, Concierge line and email inboxes.

Job Responsibilities:


  • Manage Individual Giving renewals
    • Set and adhere to the calendar in Basecamp
    • Projections/prospecting
    • Draft written appeals sent by both postal mail and email
    • Collaborate with Assistant Director of Development Operations on the running of lists and merging of data
    • Solicitations
      • Inbound via Hotline, Concierge line and email inboxes
      • Initial outbound
  • Manage a portfolio of approximately 150 donor and prospect households
    • Ensure appropriate moves management steps are followed in order to secure renewals and upgrades
  • Represent MTC at special events, including Patron Night intermissions and general theatre greeting
  • Provide support for Special Events department as needed

· Young Patron program

o Maintain and grow a robust Young Patron program that acts as a pipeline for the next generation of MTC supporters

    • Monitor email inbox
    • Collaborate with Special Events and Marketing Department to manage YP Nights
  • Work with Individual Giving Associate to grow the Friends program
    • Help set the calendar and devise strategies for upgrades and acquisitions

Patron Lounges:

  • Work with vendor to manage Patron Lounges
  • Help maintain inventory of refreshments

Marketing and Communications:

  • Collaborate with Development Communications Assistant on creation and updating of materials
  • Assist in covering “MTC Concierge” hotline for $6K+ donors
  • Draft letter templates for season welcome mailing and patron renewals and acquisitions
    • Collaborate with Assistant Director of Development Operations to generate and clean data

Desired Experience/Skills: 3-4 years of Development experience; Customer service and ticketing experience, as well as familiarity with Tessitura (or similar CRM); Microsoft Outlook, Word and Excel; Basecamp (or similar project management tool); DonorSearch (or similar wealth screening software); Slack; WordFly (or similar email building platform)

This is a full-time, in-person position at MTC’s administrative office (311 West 43rd Street, New York, NY). Some evening and occasional weekend work are required. The salary for this position is in the low to mid $60K range. MTC offers a full benefits package, including a choice health plan with options for spousal, family and/or domestic partner coverage, basic life and long term disability insurance, paid time off and optional 401(k), voluntary dental and flex savings plans for healthcare, dependent care, and commuting expenses.

To Apply: Forward resume and cover letter to HR Director, via email to: with your name and “Individual Giving Manager” in the subject (MS Word, Adobe PDF or plain-text format only).

Manhattan Theatre Club believes that equity, diversity and inclusion should be essential elements of all activity within the organization. We have made it a priority to create and maintain an environment that is attractive to and supportive of all individuals regardless of their ethnicity, race, gender identity, age, national origin, religion, disability, sexual orientation, socioeconomic status, education, marital status, language, military or veteran status, etc. MTC is an Equal Employment Opportunity Employer.


low to mid $60K range



*NOTE: Do not copy/paste the above email address as it is encoded with SPAM protection. Just click it to initiate an email from your preferred email client.



Blocking belongs
on the stage,
not on websites.

Our website is made possible by
displaying online advertisements to our visitors.

Please consider supporting us by
whitelisting with your ad blocker.
Thank you!