Business Operations Manager | Playbill

 

Business Operations Manager

CATEGORY: Administrative

Studio RRD
New York, NY
US

Job Details

DESCRIPTION

Overview of the Organization:

Studio RRD is a lighting design studio fueled by limitless thinking, precision and exacting visual mastery. We explore the intersection of design, technology, and architecture to push boundaries and delivery the intended human experience.

· Our studio was assembled through years of collaborative visual mastery across a variety of disciplines in art, theater, fashion, music and architecture.

· Our team composed of shared, but singly distinctive talent includes designers, renderers, draftsmen and production professionals brought together by a desire to push the limits of light.

· Our collaborative experience and inspired arts training has informed a cross-pollinated team aesthetic, merging compelling and striking elements from every corner of the globe to shape both the visual and visceral human experience.

Job Summary:

The Business Operations Manager will work closely with the Director of Operations to ensure all areas of the company operate smoothly and efficiently. This position serves as a central hub between departments -- including design, warehouse, finance and administration -- helping to identify bottlenecks, drive forward key administrative initiatives and streamline workflows. The ideal candidate is a proactive problem-solver with a strong grasp on both creative and logistical processes, capable of balancing day-to-day oversight with long term strategic planning. This role is a vital member of the team able to independently execute on complex projects, maintain company standards and ensure solutions-oriented progress is made in a fast-paced environment.

Expected Qualifications:

· 4 – 6 years of experience in Operations, Arts Administration, General Management or related field.

· Demonstrated ability to execute complex workflows across multiple departments or teams.

· Strong understanding of events, theater or live production industries.

· Proven experience managing budgets, reconciling expenses, and supporting financial reporting.

· High proficiency with Microsoft Excel, Google Workspace, and other business management tools.

· Exceptional organization and time-management skills with the ability to coordinate effectively across diverse teams.

· Demonstrated leadership ability and comfort in face-paced, high-volume environments.

· Ability to identify operational inefficiencies and implement practice process improvements.

· Ability to work both independently and collaboratively.

· Unflappable, adaptable and ability to maintain positivity in a fast-paced environment.

· High School Diploma Required, Bachelor’s Degree in Arts Administration, Business, or a related field is preferred.

Desired Qualifications:

· Experience in HR functions such as recruiting, onboarding and employee development.

· Familiarity with bookkeeping or financial management software.

· Experience managing vendor relationships, contracts or procurement processes.

· Background in creative production environments (lighting, event design, music, or performing arts).

· Track record of successfully implementing systems or processes to support organizational growth.

· Master’s Degree in Arts Administration, Business, or Operations Management is a plus.

Job Responsibilities:

· Collaborate with the Director of Operations to oversee day-to-day operations across departments ensuring smooth workflows, clear communication and timely project execution.

· Execute on back-end administrative tasks related to the day-to-day running of the company.

· Spearhead special operational and administrative projects as assigned.

· Assist the Director of Operations to supervise operational processes with the lens of improving productivity, accountability and cross-departmental collaboration.

· Partner with the Director of Operations and bookkeeping team to manage company finances, including budgeting, forecasting, and expense oversight.

· Partner with leadership to monitor KPIs for business performance, growth and team success.

· Serve as key liaison between staff and executive leadership, ensuring effective two-way communication and follow through.

· Co-lead HR functions, including recruiting, onboarding and supporting team managers with hiring and evaluation processes.

· Manage vendor relationships, contracts and operational logistics to support ongoing production and business activities.

· Swing into Production and Logistics duties to assist in crewing, logistics, external communications and more as needed.

· Other duties as assigned.

Compensation and Benefits:

This is a full-time exempt salaried position with a salary range of $75,000 - $85,000 per year, commensurate with experience. This is paid on a bi-weekly basis and includes health insurance, employer-matched 401k, annual bonuses and other benefits. Interested candidates should send a resume and cover letter to [email protected] with Business Operations Manager in the subject line. No phone calls please.

DURATION

Dec 1, 2025 -

SALARY

$75,000.00 – $85,000.00 per year

HOW TO APPLY

APPLY BY EMAIL

737bdf84-5928-459e-b321-8f52a79bfbb9…
*NOTE: Do not copy/paste the above email address as it is encoded with SPAM protection. Just click it to initiate an email from your preferred email client.