September 21, 2014

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Ticket Services Representative

Signature Theatre


Signature Theatre, one of New York's leading Off-Broadway theatres, is seeking part-time Ticket Services Representatives. Founded in 1991, Signature Theatre exists to honor and celebrate the playwright, producing seven to nine productions annually at the 75,000 square foot Frank Gehry-designed Pershing Square Signature Center, which features three theatres, two rehearsal studios, a central, public lobby with a café and bookstore, as well as administrative offices. In 2005 Signature began its groundbreaking Signature Ticket Initiative, providing affordable tickets to all of its productions.

Ticket Services Representative is a part-time position and reports directly to the Ticket Services Manager and Assistant Ticket Services Manager. The position is part of a team that represents the call center, concierge, and downstairs box office in our multi-venue facility.

Responsibilities include, but are not limited to:
- Answering our busy phone queue to sell tickets and subscriptions, and respond to customer service inquiries
- Assisting in concierge will-call pick-up before shows
- Selling tickets and answering questions at the downstairs box office
- Maintaining relationships with our loyal base of over 5,500 subscribers
- Responding daily to Ticket Services email inquiries

Candidates must have experience with ticketing systems in a professional capacity. Tessitura experience preferred. This is a part-time hourly position without benefits, working both weekdays and weekends.

Please email cover letter and resume with references to Please include “Ticket Services Representative” in the subject line. E.O.E. No phone calls, please. For more information about Signature, visit:


Signature Theatre


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